Terms and Conditions

Seraphim Trio
51 Alexander Street
Alexandria NSW 2015
ABN: 18 282 744 057

T. 0413 00 4451
E. seraphimtrio@gmail.com

Seraphim Trio is an organisation that sells tickets and subscriptions to attend events and concerts. All prices listed for purchase are final and non-negotiable and are in Australian dollars. Seraphim Trio tickets and passes do not attract GST. By buying a ticket or subscription you are agreeing to the below terms and conditions.


Seraphim Trio has a strict no refund policy. Please be sure that you have selected the correct performance and ticket type before completing your purchase. This is non-negotiable and discussion will not be entered into. This no refund policy applies to all Seraphim Trio concerts, special events, forums and classes. We may be able to exchange a ticket for another performance, subject to availability and discretion. If a transaction needs to be cancelled for any reason, please call 0413 00 4451 to discuss with us.

Tickets purchased via our website will be delivered via the email address provided when the account is created within an hour of purchase. The ticket(s) will be delivered in a PDF format. Please ensure that the email address you supply us is correct, as Seraphim Trio is not responsible for tickets sent to the wrong email address. Seraphim Trio is aware of our carbon footprint and is taking every step to become paper-free.

Valid Concession or membership ID must be presented when buying or collecting tickets and, if requested, on entry to the performance.

Important Terms

Seraphim Trio reserves the right to vary published program and performance times as necessary. Where possible and practical, we will inform patrons of any change to a performance plan as previously published.

All performances are general admission only. To guarantee a good seat, please arrive early.

Valid Concession or membership ID must be presented when buying or collecting tickets and, if requested, on entry to the performance.

Seraphim Trio will endeavour to operate standby queues for all sold out sessions. Entry is subject to availability and not guaranteed.

By submitting your order, you are indicating that you have read and accept the Seraphim Trio Terms and Conditions. All orders are subject to credit card approval and billing address verification.

Seraphim Trio reserves the right to deny any person admission to any of our managed venues.

All persons seeking admittance to attend an event or session must have a valid ticket

Latecomers may not be admitted to a performance, and tickets may be re-sold to a standby queue. There are no exchanges or refunds available if patrons arrive late to a performance.

Particulars of any session or event may be changed without prior notice. Artists or performers may be added, withdrawn or substituted for specific performances. In the case of a cancelled performance, Seraphim Trio will negotiate in good faith about an alternate session with each ticket buyer.

Your personal details will never be sold to a third party by Seraphim Trio or passed on for marketing purposes. You can view our privacy policy

Seraphim Trio stores your personal and payment details securely. All credit card details are outsourced to our Payment Gateway supplier, Stripe.com. For Stripe.com’s terms and conditions, please visit https://www.stripe.com/au.